Happy Family

Welfare Rights

last update 26/04/22

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We are pleased that we now have a dedicated Welfare Rights Officer assigned to our school, Audrey Ritchie from the Money Matters Team is offering free confidential money advice to all families and pupils in the school. 

 

What can Audrey do for you?

 

  • Complete a benefit check for your household

  • Confirm the benefits you are entitled to

  • Complete a referral to a partner agency for debt, budgeting, or fuel advice.

  • Help you to make a claim for benefits

  • Help you to dispute benefit decisions

  • Help you to dispute benefit sanctions

  • Provide appeal representation

 

Many families don’t get all the financial assistance and benefits they are entitled to. This may be because they are unaware of their entitlement, the rules are complex, or they have been wrongly refused. If you are on a low income or had a recent change in circumstances for example caring for someone, reduction in earnings, unable to work due to sickness / disability or had a baby you may be able to get some help even if you haven’t claimed before or if you think you won’t qualify.

Audrey can be contacted directly on 01294 310498, drop her a text on 0779 907 5426 or email moneymatters@north-ayrshire.gov.uk. Alternatively, you can request a referral is made to Audrey on your behalf contacting the school. This service is free and strictly confidential.

 

Click here to download our factsheet for more information.